Managing Your Account

    Step 1. Uploading a logo to your uAttend Account

    Log into the uAttend portal. Note - you must log in as an administrator account. Supervisors and employee accounts cannot see the settings tab. 

    1. Click the Settings tab on the main menu.
    2. Click the Punch Management link.
    3. In the Logo Image section, click Edit.
    4. Click Browse to browse for your logo. Logos can be .jpg, .png or .gif file types. The entire name of the file must be lowercase. The uAttend portal will automatically resize your image to fit the screen of your time clocks. 
    5. Select your logo and click Open.
    6. Click Upload. The logo will upload and appear in the logo section beneath the list of time clocks on  your account. 

    Step 2. Downloading the logo to your Time Clock

    To download your company logo to your uAttend time clock, follow these steps:

    1. Press the MENU key.
    2. Enter the default password (53178) if it has not been changed, then press OK.
    3. From the time clock menu, select the Device Management menu.
    4. Select Upload Logo or Download Logo, depending on your time clock, and press OK.
    5. If you are using the MN1000 or MN2000, you must unplug the clock and plug it back in to restart.

     

    To select time formatting in your uAttend account, follow these steps:

    1. Click the Settings tab on the main menu.
    2. In the Hour Format section, click the Edit link and select Standard or Military.

    3. Standard times will display with AM or PM designations, ie: 3:15 PM. 
    4. Military will display using the 24 hour time format, ie: 15:15. 
    5. Click Save.

    To order additional time clocks, follow these steps:

    1. Select My Account from the account menu in the upper-right corner of the uAttend screen.
    2. Click the Online Store tab.
    3. Select the time clock(s) you would like to purchase by entering the quantity of each time clock and then clicking Add To Cart.
    4. Click Check Out.
    5. Complete the checkout process by entering shipping and billing information, and then click Process.

    To change your price plan, follow these steps:

    1. Select My Account from the account menu in the upper-right corner of the uAttend screen. 
    2. Click the Overview tab.
    3. Click the Edit link in the Price Plan section.
    4. From the drop-down menu, select the price plan that you wish to apply.
    5. Click Save.

    Current price plans are always displayed in this drop down or in the purchase section of our website at http://uattend.com/purchase/ 

    To change credit card information for your account, follow these steps:

    1. Select My Account from the account menu in the upper-right corner of the uAttend screen.
    2. Click the Bill-To tab.
    3. Click the Edit link in the Credit Card section.
    4. Delete the old credit card number and expiration date, and then enter the new ones.
    5. Click Save.

    Supported browsers for uAttend include the following:

    • Google Chrome v28
    • Google Chrome v27
    • Google Chrome v26
    • Internet Explorer v11
    • Internet Explorer v10
    • Internet Explorer v9
    • Internet Explorer v8
    • Mozilla Firefox v23
    • Mozilla Firefox v22
    • Mozilla Firefox v21
    • Mozilla Firefox v20
    • Mozilla Firefox v19
    • Safari v10
    • Safari v7.1
    • Safari v7
    • Safari v6
    • Safari v5.1
    • Safari v5


    Supported screen resolution is 1024 x 768 or higher.