Managing your uAccept Account

    We offer free uAccept training videos directly in your account so you can watch from the comfort of your office or home! 

    To access the training videos, follow these steps:

    1. Log in to your online uAccept account.

    2. From the Quick Links widget in your dashboard, click the Training icon.

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    A modal will appear with a playlist of all videos. 

    3. Hover over the playlist tab to view all videos we offer.

    4. Select the video you want and it will automatically start. 

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    You can view and download your recent invoices for your uAccept account.

    From the account menu in the upper-right corner of the uAccept screen, select Billing Invoices.

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    The Billing Invoices screen appears, allowing you to view and download your recent invoices. To download, click on the blue cloud next to the invoice.

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    You have the ability to tweet directly from your POS device. To set up your uAccept account for Twitter, you must enable the Twitter feature in your account and then assign your employees permission to tweet. Both sets of steps are listed below.

    Enabling the Twitter Feature in your uAccept Account

    1. From the System Management tab, select Account Settings.

    2. Click Edit.

    3. Scroll down to the Twitter section.

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    4. From the Status drop-down menu, select Enabled.

    5. In the Twitter Status field, click Connect.

    An authorization page will launch, prompting you to authorize uAccept to use your Twitter account by entering your username and password. If you do not already have a Twitter account, you can click Sign up for Twitter to create an account.

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    6. Enter your username and password, then click Authorize app.

    When your account has been authorized, you will be notified that you are connected and to close the window.

    7. Close the authorization page tab in your browser and return to your uAccept account page.

    8. Click Save.

     

    Assigning Twitter Permissions to Employees

    A user policy is a set of rules that governs the permission levels of users in groups. When you add a new user policy, you will specify the tasks that the users assigned to this policy will be able to perform on the POS device.

    To enable users to use the Twitter feature, follow these steps:

    1. From the System Management tab, select Users.

    2. From the Users menu, select User Policies.

    3. In the User Policies section, click Add to add a new user policy or click the Edit link next to the user policy for which you wish to enable Twitter.

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    For detailed information on adding a user policy to your uAccept POS account, see Adding User Policies.

    4. Scroll down to the Send Tweets section, located at the bottom of the page.

    5. From the Send Tweets drop-down menu, select Yes if users assigned to this policy will be allowed to send tweets from the POS device.

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    6. Click Save.

    To upload your company logo, follow these steps:

    1. From the System Management tab, select Device Settings.

    2. In the Stores section, click Edit next to the store for which you would like the logo uploaded.

    3. In the Company Logo field, click Browse to browse for your logo.

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    4. Select your logo and click Open.

    5. Click Save.

    To add or change your billing information, follow these steps:

    1. From the System Management tab, select Account Settings.

    2. Click the Edit button at the bottom of the screen.

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    3. From the Select Payment Type drop-down menu, select Credit Card or EFT (E-check).

    If credit card is selected, enter the credit card payment information. If EFT is selected, enter the bank account information.

    4. Make additional changes to the Billing Information section, as needed.

    5. Click Save.

    After you have purchased your uAccept Point of Sale (POS) device, you will create your online account.

    To create a new uAccept POS account, follow these steps:

    1. Open your web browser and visit: trackmypos.com/signup

    You will be prompted to enter the Dealer ID and Device ID. The Dealer ID can be found on the back cover of the Quick Start Guide. The Device ID can be found on a sticker on the bottom of the POS, with another on the back near the connector ports. It is also located on the back of the Quick Start Guide. If either ID is missing, please contact Customer Support at support@trackmypos.com or 1-800-518-8925.

    2. Enter the Dealer ID and Device ID.

    3. Click Add Device (if needed).

    If you have purchased additional devices, repeat the previous two steps for each device.

    4. When you have entered all devices, click Next.

    On the Terms and Conditions page, the POS pricing displays with the terms and conditions.

    5. Click the checkbox to accept the terms and conditions, then click Next.

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    6. On the Account page, enter your company’s account information, then click Next.

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    7. On the Billing page, enter your payment information, then click Next.

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    On the Options page, you can set up additional services, such as payment types and text messaging. Please note that if you wish to process credit card payments with the uAccept POS, you will need to sign up for a payment processing plan or use your current merchant processor.

    8. Select answers to the prompts for optional services, then click Next.

    On the Review page, review all of the information you have entered and confirm that it is correct. If you wish to correct any entries, use the Back button and navigate to the appropriate page.

    9. If all of the information is correct, click Create Account.

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